Sophos Anti-Virus SBE: log files created during installation
This article describes the log files created during the installation of Sophos
The actual location of the log files listed below will vary according to which operating system you are running:
- All versions of Windows except Vista
C:\Documents and Settings\ <PATH given in table below>
e.g. C:\Documents and Settings\[User Name]\Local Settings\Temp - Windows Vista
C:\Program Data\Sophos\ <PATH given in table below>
e.g. C:\Program Data\Sophos\[User Name]\Local Settings\Temp
Log files that are created automatically during installation
1. SBEServerInstaller (RMS Server Merge Module)
| Filename | ServerInit-[yyyymmdd]-[hhmmss].log |
| Location | [User Name]\Local Settings\Temp |
| Description | Logs the creation of CA certificate pairs; the certification identity keys which create the certificates for 'ManagementService', 'CertificationManager' and 'MessageRouter' |
| Log level | Logging level cannot be adjusted externally |
| Filename | CreateInitFile-[yyyymmdd]-[hhmmss].log |
| Location | [User Name]\Local Settings\Temp |
| Description | Logs the creation of cac.pem (CA public key) and mrinit.conf (the messaging system configuration file) from registry keys created by ServerInit.exe |
| Filename | SetSvcFailAction |
| Location | [User Name]\Local Settings\Temp |
| Description | Logs the setting for the failure action for services. Set only for 'Sophos SBE Certification Manager' |
2. RMS Installer
| Filename | ClientMrInit-[yyyymmdd]-[hhmmss].log |
| Location | [User Name]\Local Settings\Temp |
| Description | Logs the opening and reading values from the files cac.pem and mrinit.conf, and places those values in the registry |
| Log level | Logging level cannot be adjusted externally |
- When workstations boot, 'Sophos SBE Install log.txt' is created in the current user's temp directory.
- When a workstation updates, 'Sophos SBE Install log.txt' is created in the Windows temp directory.
Creating additional log files during installation
This can be done as follows:
- Logging Server Installer
You can log server installation as follows. Either- copy the installation directory to the hard disk
- edit setup.ini in the ServerInstaller directory in Notepad
- in the [Startup] section append the following text to the 'CmdLine' entry
/L*v serverinstallerlog.txt
'*v' can be replaced by one of the options below.
or- enter the following at a command prompt in the 'ServerInstaller' directory:
msiexec.exe /i "SophosAnti-Virus Small Business Edition.msi" /L*v serverinstallerlog.txt
'*v' can be replaced by one of the options below.
- Logging MSDE installation
To log MSDE installation, enter the following at a command prompt in the 'ServerInstaller\MSDE' directory:setup.exe INSTANCENAME=SOPHOS SAPWD=anything REBOOT=supress DISABLENETWORKPROTOCOLS=0 /L*v msdelog.txt
'*v' can be replaced by one of the options below. - Logging RMS installation
To log RMS installation, enter the following at a command prompt in the 'ServerInstaller\Remote Management System' directory:msiexec.exe /i "Sophos Remote Management System.msi" STARTSOPHOSSERVICES=0 /L*v rmslog.txt
'*v' can be replaced by one of the options below.
Note: After logging, RMS must be removed with 'Add/Remove Programs' in order to install SBE server.
Logging flags
/L and the filename specify the path to the log file.
To log all information, use '*v' thus:
/L*v logname.txt
Options other than '*v' can also be used. These indicate which information to log:
- i - Status messages
- w - Non-fatal warnings
- e - All error messages
- a - Start-up of action
- r - Action-specific records
- u - User requests
- c - Initial UI parameters
- m - 'Out of memory' or 'fatal exit' information
- o - 'Out of disk space' messages
- p - Terminal properties
- v - Verbose output
- x - Extra debugging information. Only available on Windows 2003 Server
- + - Append to existing file
- ! - Flush each line to the log
- "*" - Wildcard - log all information except for the v and x options. To include the v and x options, specify "/l*vx"
For example: /Li will log status messages and /Lwe will log all error messages and non-fatal warnings.
If you need more information or guidance, then please contact technical support.
- Article ID: 11301
- Created: 23 Apr 2004
- Last updated: 23 Oct 2008
