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EM Library: error code - VFS 0x80040405

You receive an error message for EM Library, containing information similar to the following:

The Sophos library update task has succeeded, but there were Exceptions that might require further attention.

Could not copy file /files/00006f52.dat almon.exe from parent.
Index 0x80040405
Could not read the requested resource. VFS 0x80040405.

This message can be caused by your firewall blocking the Sophos download.

What to do

If necessary refer to the documentation and/or online information relevant to the firewall product for details of components that may be blocked by your selected configuration.

If you need more information or guidance, then please contact technical support.