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EM Library: when uninstalling, schdsrvc.exe closes with an error

When uninstalling EM Library via the 'Sophos EM Library' option in 'Add/Remove programs', removal stops, and the error message below is displayed:

schdsrvc.exe has encountered a problem and needs to close. We are sorry for the inconvenience

This will happen if an attempt is made to uninstall EM Library during an upgrade.

Note: This only happens on Windows XP.

If you need more information or guidance, then please contact technical support.