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Enterprise Console: upgrading a remote management console

If you use an Enterprise Console remote management console, and want to upgrade it from version 1 to version 2, do as follows.

What to do

  1. Log on as an administrator at the computer where the Enterprise Console version 1 remote management console is installed.
  2. Do either of the following:
    • Insert the Sophos Network Install CD. The CD should auto-run. If it does not, browse to the CD and double-click Launchcd.exe.
      On the Welcome page, click 'Install'.
    • Download the Sophos Anti-Virus and Sophos Client Firewall Network Installer from the Sophos website and run it.
  3. On the Welcome page of the Sophos Enterprise Console InstallShield Wizard, click 'Next'.
  4. On the License Agreement page of the wizard, read and accept the license agreement to continue. Click 'Next'.
  5. On the Destination Folder page, you see the folder where the remote management console will be installed. Click 'Next'.
  6. On the Setup Type page, select 'Custom' and click 'Next'.
  7. On the Custom Setup page, make sure that both 'Management console' and EM Library are selected for installation. Click 'Next'.
  8. On the Management Service page, you specify the computer where the Sophos Management Service is running. The name of the computer where Enterprise Console management server is installed is displayed. Click 'Next'.
  9. On the Ready to Install page, click 'Install'.
  10. If the computer is in a domain, and you are logged in as domain administrator:
    • The 'Enterprise Console user group' page is displayed. This lets you specify who can use Enterprise Console.
    • Select an existing global group or enter the name of a new global group.
    • Click 'Next'.
  11. When upgrade is complete, you are prompted to log off or restart. Click 'Yes' or 'Finish'.

The installer has now upgraded the remote management console, retaining your settings.

If you need more information or guidance, then please contact technical support.