Sophos Anti-Virus SBE, version 2.0.0: following installation you cannot open Sophos Control Center
After installing Sophos Anti-Virus Small Business Edition (SBE), version 2.0.0, when you try to open the Sophos Control Center, a message is displayed:
Could not complete the last task
Sophos Control Center could not contact the component that downloads updates from Sophos.
Additional information follows in this message box.
When you click the 'Advanced...' button on this message box, a second message is displayed, which includes the text:
The error detected was:
Could not create the EMLibrary proxy instance.
What to do
If you receive the above messages, you must:
- Uninstall Sophos Anti-Virus SBE, version 2.0.0. from your computer.
- Go to the Sophos website and download the latest version of Sophos Anti-Virus SBE.
- Install Sophos Anti-Virus SBE, as described in the Sophos Anti-Virus network startup guide.
If you need more information or guidance, then please contact technical support.
- Article ID: 22518
- Created: 10 Jan 2007
- Last updated: 10 Oct 2008
