Sophos

Online support

Product maintenance

Contact support

Support services

EM Library: how to change the remote library CID from the default to a non-default location

Issue 
How to create a CID on a remote library server at a non-default location, e.g. \\RemoteServer\InterChk\ rather than at the default location, which is \\RemoteServer\SophosEM\CIDRoot\

Sophos product and version
Enterprise Console 3.0

Operating system:
Windows 2003 Server R2 SP1

What to do

  1. If you have not already done so, create the Library on the remote server. For information on how to do this, refer to the EM Library - Large Networks guide
  2. Create a new folder on the remote server and share it as "InterChk".
  3. Ensure that the sharing permissions for it are Everyone with Full Control.
  4. Right click on the required package and select Add\Configure CID.
  5. When asking for the CID location select 'Custom' and enter \\RemoteServer\InterChk\<CIDName>

If you need more information or guidance, then please contact technical support.